| A long-standing client since their establishment in 1996 up to 2006.
In 2002, I redesigned their logo and all communications materials which prompted a redesign of their website for a cohesive brand package.
The goal of the site was to educate and inform the user about the Ombudsman complaint process, and who to contact for help. The site featured sample case studies to illustrate typical investigations, news about the Ombudsman's office, a list of member banks and an archive of annual reports. Reflecting the importance of OBSI's mission, the site was simple, professional and earnest.
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